Privacy & data protection

Last updated: 02 March 2026

Saisei Global Trade Pvt Ltd (hereinafter "Saisei Global", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.saiseiglobal.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

1. Information we collect

We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products, when you participate in activities on the Site, or otherwise when you contact us.

1.1 Personal data

• Name and Contact Data: first and last name, email address, postal address, phone number, and similar contact data.
• Business details: company name, job title, country of operation, GST/VAT number (if you are a business partner).
• Inquiry information: details you provide when you fill out forms (e.g., scrap type, volume, specifications).

1.2 Automatically collected data

• Log & usage data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Cookies and similar technologies: we use cookies to enhance user experience and analyse site traffic. You can set your browser to refuse cookies, but some parts of the Site may not function properly.

2. How we use your information

We use the information we collect or receive:

• To respond to inquiries — send you information about our products, grades (Zorba, Zurik, aluminium, stainless, cartridges), and trade capabilities.
• To facilitate transactions — communicate about shipments, documentation, and logistics.
• To improve our website — understand how visitors interact with our pages and optimise content.
• To comply with legal obligations — maintain records as required by Indian and international trade regulations.
• With your consent — for any other purpose disclosed to you at the time of collection.

3. Sharing your information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations:

• Service providers: with trusted vendors who assist us in operating our website, conducting our business, or servicing you (e.g., freight forwarders, IT support), so long as those parties agree to keep this information confidential.
• Legal requirements: if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business transfers: in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. International transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your data.

5. Data security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure — while we strive to use commercially acceptable means, we cannot guarantee absolute security.

6. Data retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g. for tax, accounting, or legal obligations).

7. Your rights

Depending on your jurisdiction, you may have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectify — correct any inaccurate or incomplete data.
• Erase — request deletion of your data, subject to legal exceptions.
• Restrict or object — to certain processing activities.
• Data portability — receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us at info@saiseiglobal.com. We will respond within 30 days.

8. Children's privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

9. Third-party websites

The Site may contain links to third-party websites (e.g., LinkedIn, Twitter). We are not responsible for the privacy practices or the content of those sites. We encourage you to read the privacy policies of any third-party site you visit.

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible. We encourage you to review this page periodically.

11. Contact us

If you have questions or comments about this Privacy Policy, please contact our Data Protection Officer:

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This Privacy Policy is compliant with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Indian IT Act, and reflects our commitment to the principles of GDPR where applicable.